Welcome to Hostoral! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our hosting services, you agree to these Terms of Service and any additional policies referenced within.
2. Services Provided
We provide shared WordPress web hosting. The features and limits of your service are those listed for your chosen plan at the time of purchase.
We do not sell domain names. You are responsible for registering and renewing your domain with a registrar of your choice and for pointing it to your hosting.
3. User Responsibilities
You agree to:
- Provide accurate and complete information during registration.
- Use the hosting services in compliance with all applicable laws.
- Keep your account credentials secure and confidential.
- Notify us immediately of any unauthorized access or suspected breach of your account.
4. Prohibited Activities
You are prohibited from:
- Hosting illegal, harmful, or abusive content.
- Sending spam emails or engaging in phishing activities.
- Hosting or distributing malware, viruses, or pirated software.
- Engaging in activities that disrupt the network or other users.
Violation of these rules may result in account suspension or termination.
5. Payment Terms
- All payments are due in advance, based on your chosen billing cycle.
- Failure to pay by the due date may result in suspension or termination of services.
- Refunds are only issued in accordance with our Refund and Returns Policy.
6. Uptime and Service Guarantees
We aim to provide 99.9% uptime. However, we are not responsible for:
- Downtime caused by third-party providers, maintenance, or acts of nature.
- Loss of data due to user actions or third-party breaches.
7. Data Backup and Recovery
While we perform regular backups, users are responsible for maintaining their own backups. We are not liable for data loss under any circumstances.
8. Account Termination
We reserve the right to terminate accounts without prior notice if:
- You breach these terms.
- Your activities pose a risk to our infrastructure or other users.
9. Limitation of Liability
Hostoral is not liable for:
- Indirect, incidental, or consequential damages.
- Loss of revenue, profits, or data resulting from service use.
- Unauthorized access or hacking incidents.
10. Privacy Policy
Our use of your data is governed by our Privacy Policy. By using our services, you consent to data collection and processing as outlined therein.
11. Modifications to the Terms
We may revise these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.